Support & maintenance
A PC that won’t start, a blocked mailbox: we step in remotely or on site, and keep track of the state of your equipment.
IT support & consulting · Paris & Île-de-France
Your IT, uninterrupted.
Troubleshooting, maintenance, backup and security for small and mid-sized businesses. A team that knows your setup, on site or remotely.
Monday to Friday, 9 am to 6 pm
Fleet monitoring
Remote support
+2,000workstations and servers managed
Within 24 h(business hours), guaranteed response time (Standard plan)
On site & remoteParis and Île-de-France
4 languagesFrench, English, Arabic, Polish
Our services
All your IT, one point of contact.
Backup & recovery
Your data backed up every day, a recovery plan in case of an incident, and restoration when you need it.
Security
EDR antivirus, multi-factor authentication, managed firewall and security audits to protect your business.
Telephony & connectivity
VoIP phone systems, business fibre with guaranteed repair times, 4G/5G backup.
Network & equipment
Cabling, network racks, video surveillance, access control and workstation deployment.
Web, automation & AI
Website hosting and design, automation of repetitive tasks, business applications.
How it works
Four steps, no jargon.
- 1 · Call
You call us.
We listen to your needs and how you work.
- 2 · Free audit
We review your setup.
Equipment, risks, priorities: everything explained clearly.
- 3 · Setup
We put it in place.
A scope, a timeframe, a price, in writing before we start.
- 4 · Follow-up
We keep watch.
Maintenance, monitoring and support whenever you need it.
Artificial intelligence
AI working for your business.
We help small and mid-sized businesses use AI in a useful, safe way: fewer repetitive tasks, more time for your core business.
Automation
Invoices, emails, reminders, dashboards: repetitive tasks run by themselves.
AI assistants
Assistants that answer, summarise and draft from your own documents.
Business applications
Tailored tools, developed and hosted for your business.
A safe framework
Tool selection, data protection, GDPR compliance: AI without putting your information at risk.
Automation
SME plans
One monthly plan, no surprises.
Prices include VAT, no commitment. All our other services are available à la carte, on request.
Essentiel
25 € / month incl. VAT · no commitment
- Antivirus / antimalware, 1 workstation
- Diagnosis by email
- Remote support quoted separately, outside the plan
- Advice before you buy
- Guaranteed response time
- Equipment status report
Standard
Most popular69 € / month incl. VAT · no commitment
- Antivirus / antimalware, 5 workstations
- Diagnosis by email
- Remote support, 1 h / month included
- Advice before you buy
- Response within 24 business hours
- Equipment status report
Why OSILADE
What we put in writing, we deliver.
A scope, a timeframe, a price
Everything is in writing before we start. No hidden extras.
A team that knows you
Our team looks after every one of our clients, so you never have to explain your setup twice.
Discretion
What you do with your IT is your business.
Since 2004
Over twenty years keeping business IT running.
It works.
And it stays that way.
One call is enough to review your IT. The first audit is free.